Purchasing - December 22, 2000

Office Depot is reorganizing its U.S. call-center operation: It plans to more efficiently use existing resources, upgrade technology, and consolidate 24 existing call-center operations into seven expanded customer service centers.

• E-PROCUREMENT REAL COMPANIE'S STORIES
• BETHLEHEM STEEL
• Steel outfit begins e-biz with e-buying
• EDS CANADA
• IT firm uses reverse auction for big contract labor buy
• JOHN HANCOCK MUTUAL LIFE
• Centralized system creates big volumes, saves money
• KAMAN AEROSPACE CORP.
• Aerospace firm goes 'user-friendly' to woo suppliers
• MSSC
• Bid exchange means savings
• OWENS CORNING
• Materials maker streamlines and saves with online buying
• PROCTER and GAMBLE
• Consumer giant employs e-commerce to lower costs
• RAYTHEON CO.
• Technology catches up with defense firm's ambitions
• ROHM and HAAS
• Specialty chemicals firm unifies with e-procurement

• E-PROCUREMENT REAL COMPANIES STORIE'S
• KEYCORP
• Financial services company blends buy and sell sides

• ELECTRONICS PURCHASING
• Li-ion volatility problem raises its head
• Buyers can expect more standard-cell ASICs
• ELECTRONIC BUYING CONDITIONS
• Component supply should improve in 2001
• Expect lower prices
• RECHARGEABLE BATTERIES
• It's a buyer's market for NiCd and NiMH cells

• Electronics
• What's Hot
• Semiconductors
• Chip industry grows to $200 billion

• INFORMATION TECHNOLOGY
• PURCHASING NOTES
• PRODUCTS
• Hitachi demos Web-enabled digital printer and copier

• INSIDE PURCHASING
• What's your view of purchasing's future?

• Information Technology
• WHAT'S HOT
• Technology Update
• Portables pack more power

• Job Scene
• Holiday hiring remains healthy

• OFFICE TECHNOLOGIES
• BUSINESS FORMS
• Supply base expands to fit definition of 'forms'
• ENVIRONMENTAL SOURCING
• Distributors help with green efforts
• PRODUCTS
• Panasonic adds scanning to digital network copiers
• Francotyp-Postalia launches cost-accounting program
• Konica introduces MFP for workgroups

• PRODUCT UPDATE
• Programmable Controllers
• Suppliers add capability

• PURCHASING HOTLINE
• PURCHASING HOTLINE
• PURCHASING HOTLINE
• PURCHASING HOTLINE

• Purchasing 2010
• Purchasing 2010

• SOURCING STRATEGY
• Purchasing shows one face to suppliers

• SUPPLY INSIGHTS
• ENVIRONMENTAL CONTROLS
• Who can control prices?

• Strategies
• Lucent's supply strategies EVOLVE

• TECHLINES
• Will wireless drive the semiconductor industry?
• JIT works, but still has bugs
• JIT II PROGRAMS
• JIT II in Mexico
• PURCHASING ON THE WEB
• Is 'purchasing' an outmoded title?

• VISION 2010
• Big boys go private
• Customers design online
• End-to-end expands
• Bye, bye buyers
• Automation goes wireless
• The plug-and-play economy
• Hassle-free is key
• Suppliers host e-catalogs
• Consistent data opens doors
• Machines talk to machines
• 'Bots' supplant people
• Third-party supplier ratings
• Buy locally, manage virtually
• Buying flies on autopilot
• PC/body boundary blurs
• EVA rules all actions
• Digital supply chain design
• Co.'s outsource sourcing
• Global sourcing-fast!
• 'Old ways' disappear
• PMs empower computers
• The future is now
• Focus shifts to e-design
• One big, busy bazaar
• TV-studio model takes over
• Firms make-to-order
• All hosted, all the time
• Info moves instantly
• Small get BIG buying clout
• Buyers to trust markets
• Broadband brings speed
• Networks oust p-to-p
• Proprietary RFPs bite dust

• WHAT'S INSIDE
• First, the right incentives

• e-PROCUREMENT
• NEWS
• E-BRIEFS
• EDI's very cloudy future