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  • More pencils, books forecast in supply chain

    Academic and corporate supply chain organizations partner to prepare the managers of tomorrow

    By Maria Varmazis -- Purchasing, 9/1/2005 2:00:00 AM

    For a comprehensive list of universities offering Supply Chain Management degrees, scroll to the bottom of this article.

    Just as the supply chain function is increasing its importance and visibility in corporate organizations, so too are supply chain courses and programs gaining popularity within the academic world. Whereas a decade ago schools might have added one or two relevant supply chain classes to their overall business or engineering curricula, now universities are creating entire schools or departments dedicated to educating a new generation of supply chain managers. In the United States alone, over 60 schools now offer supply chain management degrees.

    The impetus for many of these new programs is coming from industry itself. "Companies are starting to realize that how they manage their supply chain will affect how they compete," says Alan Raedels, professor of supply and logistics management at Portland State University in Oregon. "As one professional once said, it's no longer my company against your company, it's my supply chain vs. your supply chain."

    Corporate leaders are working with professors to help them ensure that academic programs address the real-world issues graduates will face when they join the work force. Among the strategies to keep curricula grounded in business: First, professors and students conduct research or case studies in conjunction with corporations, receiving feedback from their peers and taking results directly to the classroom. Second, alumni provide a crucial link to the business world by telling their alma mater what industry trends they've seen in the field and making specific suggestions to faculty for improving their program. And, third—perhaps most important—schools maintain active and involved partnerships with corporations through advisory boards, industry organizations, and student-conducted industrial research. By doing this, schools stay current on industry trends.

    Research initiatives

    While most schools with supply chain management programs strongly en-courage, if not require, their students to participate in at least one internship, many schools manage their students' field research through formal organizations that pull companies and students together. One such example is North Carolina State University's Supply Chain Research Consortium (SCRC), which Cecil Bozarth, associate professor of supply chain management at NCSU calls "our main conduit to the industry." Through the SCRC, teams of students work directly with companies on practicum projects to find solutions to real-world business problems. For example, one group of students is working with off-road equipment maker Caterpillar to implement lean strategy. Another recent student-led project in fall 2004 led to the creation of collaborative-planning, forecasting and replenishment (CPFR) training material for planners at GlaxoSmithKline.

    Student research projects are then uploaded to the SCRC website for interested companies to view, which assists students in getting hired, often by the company they worked with on their practicum project. "If you're a company looking to hire some students and you've had a team of MBAs working with you for a semester, you get a pretty good idea of who can do what and whether there's an interest there," says Bozarth.

    In another case, Massachusetts-based athletic footwear maker Reebok went to two students and a professor at MIT's Masters of Logistics (MLOG) program to get help with its forecast capabilities. The MLOG team analyzed the problem and helped the company build more flexibility into its supply chain by using a newsvendor approach, a model that takes the methods of newspaper vendors who must calculate daily how many papers to buy to meet market demand without exceeding it.

    Another example of the symbiosis between businesses and schools is the Howard University student-run supply chain management (SCM) organization. This organization sponsors case study competitions yearly, which for Colin Thompson, a third year MBA candidate, has proven to be a valuable experience. Thanks to the business case competition, says Thompson, "we are able to discuss industry concepts and trends and receive feedback and mentorship from industry professionals."

    A student in the part-time MBA program, Thompson works full-time as an IT project manager and says his experiences in the business case competition as well as in the classroom translate directly to his current job. IT work requires "providing customers with high quality, customized products or services based on particular customer preferences in the quickest time possible," he says. "As I studied the technologies that provided these capabilities, I soon learned that in addition to IT, managing the process of producing the product from the raw materials stage through the post-sales support stage was just as important." He believes the combination of classroom work and his full-time job "has allowed me to not only learn, but also apply these techniques in a real world environment, which has led to increased customer satisfaction."

    Alumni representation

    At the Center for Logistics Management at the University of Nevada Reno, director and professor Dale Rogers says it's an unwritten rule that his former graduate assistants must come in to speak with current students. Several alumni of his program (including those who have gone on to become operational managers at Ford or head of supply chain practice at Hitachi Consulting for example) have returned to Rogers' classroom to present guest lectures to current students and faculty. These lectures grab the attention of students, often more effectively than professors' lectures, Rogers admits, because they give a current and candid portrait of the supply chain field, and they can tell students what industry initiatives to watch.

    Strong alumni representation also has benefits for companies seeking to bring in new hires. Lee Buddress, associate professor of supply and logistics management at Portland State University, says that 50% of companies that participate in supply chain management recruiting events on campus are represented by PSU alumni. During these recruitment events, students hear directly from alumni about how they went from being a student, to attaining a high-level managerial position.

    "I could talk about the topics until the cows come home and the students may or may not pay attention," Buddress says. "But when one of our former students comes back and says 'hey listen up, you better pay attention, this is important because you're going to need this soon,' then all of a sudden everybody pays attention."

    Corporate partnerships

    Most schools with a supply chain management program, at any level, have established an advisory board of corporate representatives that work with the school year-round to ensure the curriculum includes current topics and challenges. Janet Hartley, chair of the Bowling Green State University department of management, says her school founded its Supply Chain Management Institute in 2000. It gathers input from 14 companies.

    "We meet with representatives of these companies twice each year and their input was instrumental in the design of our revised supply chain management program," says Hartley.

    In their meetings with industry professionals, faculty also learns what skills corporations want to see from students when they enter the workforce.

    "One challenge is identifying what skills students will need in their job," says David Fitzpatrick, chair of Howard University's supply chain management graduate program. He says the Howard program asks corporations what specific skills a new-hire will need to make contributions to the company in their first year or two.

    Joseph Carter, chair of the supply chain management department at the W.P. Carey School of Business at Arizona State University, says the corporate board he works with suggested his department put more stress on analytical skills, and based on that suggestion he added classes at both the undergraduate and graduate levels that model supply chain problems and find solutions analytically. Most faculty interviewed say that at least one course had been recently added to their school's curriculum based on corporate input. Among them: courses that address sustainability, forecasting, quality control, offshoring/outsourcing, knowledge management, ethics, negotiation, and e-commerce.

    Regular communication between schools and companies sometimes leads to changes in teaching methods and materials in addition to new curriculum suggestions. Elmhurst College's Center for Business and Economics used a $1 million grant from logistics technology firm Logility to incorporate its software to plan, coordinate and optimize model supply chains. And students at ASU use a software package from IBM to model and experiment on their own hypothetical supply chains.

    Several schools also offer new types of degrees based on corporate suggestions—most notably adding executive and part-time programs to their schools to supplement the education of managers already working in supply chain management. Darren Prokop, director of the Masters program in global supply chain management at the University of Alaska Anchorage, says that the school's entire logistics and supply chain management program was created after Anchorage's mayor pushed for such a program and got local corporations to donate more than $1 million towards the cause in 1999. One year later, because of encouragement from its corporate sponsors, which include FedEx, UPS and the Municipality of Anchorage, UAA added a masters program to its logistics department.

    What faculty emphasizes is, while the school itself makes the final decision in what changes are made to curricula, it is crucial that businesses become partners with colleges and universities in order to graduate students who are as competent and knowledgeable as possible.

    "[Businesses today] really do need educated employees that can figure stuff out, and so we're sort of in the business of putting those folks out," says Rogers. "We really need businesspeople to be involved in what we do. It's not just a good thing for them; it's a good thing for the industry as a whole."

    Three keys to keeping academic curricula current
    • Professors and students conduct re-search or case studies in conjunction with corporations, receiving feedback from their peers and taking what they research directly to the classroom.

    • Alumni are a crucial bridge to schools —by telling their alma mater what industry trends they've seen in the field, they can make specific suggestions to faculty for how to improve their program.

    • By maintaining active and involved partnerships with corporations, through advisory boards, industry organizations, or student-conducted industrial research, schools make sure they are getting updates directly from the industry as they happen.

    Supply chain cum laudeStudents you should know:
    Ashley Doleman
    Howard University, second-year MBA, anticipated year of graduation 2006
    Experience: Summer intern in strategic sourcing
    "From my experience, I realized the importance of supply chain activities in converting raw materials into final products for customer delivery. I selected SCM as a major also because it incorporates key business areas, including finance, marketing, operations, and logistics. I believe that SCM must be a core business strategy for companies that want to compete in a global marketplace. "
    Scott Lambrecht
    St. Joseph's University, BS purchasing, anticipated year of graduation 2010
    Experience: Working full-time as purchasing manager for a vegetation management company
    "The industry is going to continue the reduction of the supply base in an effort to partner with world-class organizations that are capable of not only supplying their core competency items or service, but who are also able to provide additional value-added services. Strategic sourcing at the global level will become increasingly important; it's already a significant piece of the puzzle now. Excellent information technology is a must in order to be successful!"
    Jeb Shehan
    Portland State University, BS supply and logistics management, anticipated year of graduation 2005
    Experience: Part-time work as an airplane flight instructor and small-business owner. Plans to work in high-tech material purchasing after graduation
    "When I was looking at colleges to attend, I came to the realization that business is a very common major and decided to find a way to differentiate myself from other business students. I spoke with supply and logistics professors at PSU and realized that they have a unique program and Portland State is one of a handful of universities that offers a focus area on SCM and has close ties to the business community. After taking course work, I learned that I really enjoy supply chain management, largely due to the diversity of jobs and tasks that exist inside of the field."
    Amanda Szabo
    Bowling Green State University, BSBA purchasing and supply chain management, anticipated year of graduation 2006
    Experience: Third internship term at General Electric Transportation in Cincinnati, Ohio.
    "I think that the real benefit is gained from participation in the extracurricular organizations and internship experience. Participating in groups such as ISM and APICS has taught me a lot about the industry and has allowed me to network and meet individuals with careers in supply chain. In my opinion, internship experience is most important. Real working experience teaches skills that you will never learn in a classroom.
    Four who made it through:
    Tim Russell
    MIT master of engineering and logistics, 2005; operations specialist, Pepsi Bottling Group
    "Two things sparked my interest in supply chain management. My father was in the Naval Supply Corps and later worked in aviation supply. This gave me an early introduction to the field. Later, while working as a Peace Corps volunteer in the former Yugoslav republic of Macedonia I was living in a refugee-impacted area. Refugees from Kosovo crossed the border into Macedonia and relief agencies responded. I became involved with many organizations and began to learn about the supply chain issues they were facing. It was fascinating to me and led me into the private sector supply chain world."
    Shannon Gray
    University of Nevada Reno, MBA logistics, 2001; supply planning analyst, Sun Microsystems
    "When you look at any industry these days, supply chain management is a key process. At Sun, inventory management and the scheduling and execution of orders are critical to our business and order execution. In operations, these are two areas with major metrics against them that are closely monitored."
    Orson Fournillier
    Howard University, MBA supply chain management, 2003; senior R&D buyer, Tyco International
    "I think that there needs to be greater emphasis on the skill development rather than knowledge acquisition when it comes to preparing supply chain students for the workplace. Industry is looking for candidates that not only understand the industry, but also have the skills necessary to be successful. As the industry evolves, academia will continue to be challenged to make its curriculum relevant to the needs of industry. "
    Hallie Bisset
    University of Alaska Anchorage, BBA global logistics management 2005; global logistics coordinator, Anchorage Economic Development Corporation
    "I took the very first RFID class at UAA and I remember the professors were still in the process of writing the textbook because there was no such book available for the class. I also realized that because of Anchorage's strategic global location that as the global market continues to grow, Alaska could really play an important role in global logistics. It was exciting to me to be here at the very beginning so that I can continue to watch it grow for years to come."

    Where SC is the place to be

    Golden Gate University Ageno School of Business
    http://www.ggu.edu
    BBA, MBA, DBA, graduate certificate in operations and supply chain management

    Elmhurst College Center for Business and Economics
    http://cbe.elmhurst.edu
    MS supply chain management

    North Carolina State University College of Management
    http://mba.ncsu.edu
    BS and MBA concentration supply chain management

    Syracuse University Martin J. Whitman School of Management
    http://www.whitman.syr.edu/supplychain
    BS, MBA, PhD, executive supply chain management

    Portland State University School of Business Administration
    http://www.sba.pdx.edu
    BS supply and logistics management

    Bowling Green State University
    http://www.cba.bgsu.edu/cba
    BS, BA purchasing and supply chain management specialization

    University of Wisconsin-Madison Grainger Center for Supply Chain Management
    http://www.bus.wisc.edu/grainger
    Undergraduate specialization, MBA/MS supply chain management

    University of Nevada Reno Center for Logistics Management
    http://www.unr.edu/coba/logis
    BBA, MBA supply chain management

    Howard University School of Business
    http://www.bschool.howard.edu/scm
    MBA supply chain management

    Saint Joseph’s University
    http://www.sju.edu
    BS, certificate in purchasing/supply chain management

    Massachusetts Institute of Technology Center of Transportation and Logistics
    http://web.mit.edu/mlog
    ME Logistics (MLOG)

    Central Michigan University Center for Supply Chain Management
    http://www.cscn.cmich.edu
    BSBA operations, purchasing and supply, or logistics management

    University of Alaska Anchorage College of Business and Public Policy
    http://logistics.alaska.edu
    BBA logistics management, MS global supply chain management

    Eastern Michigan University Department of Marketing
    http://www.scm.emich.edu
    MBA, MBA specialization, graduate certificate in supply chain management

    Arizona State University W.P. Carey School of Business
    http://wpcarey.asu.edu/scm
    BS, MBA, PhD, executive supply chain management

    Rutgers University Center for Supply Chain Management
    http://business.rutgers.edu
    MBA, PhD supply chain management

    Northeastern University, the College of Business Administration
    http://www.mba.neu.edu
    Graduate certificate supply chain management

    Looking for a scholarship in supply chain?

    The Institute of Supply Management has a comprehensive list of scholarships available to supply chain management programs on its web site: http://www.ism.ws/ISMMembership/AffiliateScholarships.cfm

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