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  • How P&G measures suppler performance

    by Paul E. Teague -- Purchasing, 9/8/2008 9:30:00 AM

    Here are some of the metrics P&G uses to measure supplier performance. These are not necessarily in order of importance. 

    • Competitiveness

    • Cost advantage

    • Commercial responsiveness

    • Service/supply assurance

    • Thoroughness of commercial agreements

    • Proper invoicing

    • Diversity spend

    • Social responsibility

    • Environmental sustainability

    • Delivery compliance

    • Quality of product or service

    • Quality assurance capability

    • Continuous improvement

    • Use of e-connectivity tools

    • Ideas generated

    • Seamless teams

    • Strategic alignment

    • Collaboration

    • Trust level

    • Communications

    • Ease of issue resolution

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