Vulcan Materials presents supplier award
Applied Industrial Technologies cited for service
Susan Avery -- Purchasing, 7/15/2009 12:58:05 PM
Vulcan Materials Co. has presented its Platinum Alliance supplier award to Applied Industrial Technologies for excellent service in 2008. The award is the highest that Vulcan presents to a supplier for meeting performance expectations.
Vulcan's procurement operation determines the recipient through an annual survey of its internal customers, the company's plant managers. More than 135 plant managers and leaders from Vulcan's nine divisions rate suppliers on key operations criteria that include product quality, customer service, technical support, ease of doing business and overall value added.
"Our success is dependent on relationships with quality vendors, such as Applied, and we sincerely value their dedicated service," said Pete Roberts, director of procurement at Vulcan in Birmingham, Ala.
Good customer service is one of the more important traits buyers seek in a distributor supplier, say purchasing professionals responding to a recent Purchasing survey.
Applied achieved Gold Alliance supplier award status in 2007 and 2006. In total, Applied has received a Bronze, Silver, Gold or Platinum Alliance award from Vulcan every year since 2000.
See also: Supplier award programs lift performance to new heights
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