Market forecast, cybershopping

By Staff -- Purchasing, 7/15/1999

Online sales are expected to increase to $18 billion this year, up from $8 billion in 1998, but only 5.75% of consumers who visit e-commerce Web sites actually make purchases, according to a poll by Net Effect, a British Internet consultant. In fact, 67% of attempted consumer and commercial purchases are not completed due to a lack of real-time customer service and support by the e-commerce sites.

Talkback

We would love your feedback!

Post a comment

» VIEW ALL TALKBACK THREADS

Related Content

• Topics
• Author

Related Content

 

By This Author

• PURCHASING POLL: How will the credit crisis impact procurement?
• Global chemical purchasing conference scheduled for September in Boston
• Ethanol capacity plans find their way back to the drawing boards
• Chemicals Business Intelligence
• JDA software to buy i2 Technologies
• » MORE

Sponsored Links