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The chemical distributor as strategic sourcing tool

Rohm & Haas Corp. saves $10 million through distributors' alliance, leveraging delivery and value-added service.

By Christopher Reilly -- Purchasing, 5/3/2001

Following several strategic acquisitions in recent years, and the much publicized acquisition of Morton International in 1999, Rohm & Haas Corp., a chemical and performance products manufacturer based in Philadelphia, Pa., implemented a strategic sourcing initiative. The mission: significantly reduce the supply base and realize economies of scale and eliminate $300 million in total costs, $150 million of which would come directly from purchasing.

As part of the initiative, purchasing began to look more closely at the commodities it purchased and to overhaul its supply base, qualifying and awarding more long-term, multisite contracts to suppliers.

From maintenance, repair and operating (MRO) materials, to energy, to chemical raw materials—the company segmented all the materials it buys into 15 sourcing groups, one of which would focus on material purchases from chemical distributors. Each group was given focused purchasing goals based on total spend and specific market analysis.

For an idea of scope, the largest of these contracts was for more than 4,000 different chemical items or stock keeping units (SKUs), amounting to more than $80-million worth of business. For this contract, purchasing was able to find the best-value deal from an unconventional source, bringing about an estimated savings of $10 million over three years.

Qualifying distributors

In its search to find the right distributors to handle its multisite chemical raw materials needs, purchasing at Rohm & Haas first developed a cross-functional team to begin the rigorous task of qualifying suppliers.

With central leadership from purchasing, the team included cross-functional representation from marketing, research and development, sales, quality and other functions. According to Joseph Pawlikowski, regional purchasing manager, North America for Rohm & Haas, "We used the other functions as resources to support the core purchasing team."

From an original chemical distributor supply base of more than 40 companies, Pawlikowski says it was purchasing's job to narrow the number of distributors to "the lowest common denominator of distributors that could meet our specific objectives," he says. Originally, the idea was to qualify two primary suppliers from each region of North America.

Under the qualification program, potential distributor suppliers were rated on the following sets of criteria:

  • Competitive pricing. "We have models within Rohm & Haas that compare pricing for single products over several different regions of the country," Pawlikowski says. "So we can look closely at how suppliers perform from an historical pricing perspective."
  • Geographic coverage. The contract was going to cover about 50 Rohm & Haas locations, spread throughout the U.S. and Canada. To qualify distributors' coverage, the company divided the continent into seven regions (Northeast, Southeast, Midwest, South, Central/Mountain, West Coast and Canada), then compared each distributor's coverage. "Our minimum requirement was that the distributors would have a leading presence in at least three of the seven regions," Pawlikowski says.
  • Performance history. Pawlikowski says that detailed records of distributors' on-time delivery performance in accordance with Rohm & Haas' service and quality requirements played an important role in qualifying prospective distributor suppliers. Only those distributors with a past positive performance history were considered as potential bidders.
  • Service offering. Distributors' value-added service offerings were scrutinized closely in Rohm & Haas' selection of distributors to handle the large accounts. Pawlikowski says services such as repackaging were some of the company's primary service concerns.

"Also, in some cases, we looked for dedicated inventory service," Pawlikowski says, explaining that inventory could be handled either on a consignment basis or by what he calls ship-to-stock. "This is where we share our demand and production schedules with the distributor and they pre-qualify, sample and inspect the material before delivering it directly to our production floor when needed," Pawlikowski says. Rohm & Haas has used the latter of these services within the company's electronic materials purchasing group.

Eventually, about eight distributors qualified for the contract proposal and received invitations to bid. From the eight, six were actually awarded business.

With qualification, bidding and distributor selection complete, Rohm & Haas awarded its three-year contract for $80 million to a select group of distributors, including an alliance of regional chemical distributors, comprising the following companies: The George S. Coyne Chemical Co., Croydon, Pa.; Los Angeles Chemical Co., South Gate, Calif.; Ulrich Chemical Co., Indianapolis, Ind.; Hydrite Chemical Co., Brookfield, Wis.; Hubbard Hall Chemical in Waterbury, Conn.; and Canada Colors & Chemicals Inc. in Toronto, Ontario.

Commenting on formation of this alliance to handle the large packaged contract, Rohm & Haas' Pawlikowski says, "The smaller regional distributors may have looked at our distributor initiative as a wake-up call. To their credit, the group quickly formed a loosely held alliance to cover our needs over a wider geographical range than any one of them could provide on their own," he says.

Among the distributors, decisions were made by a board comprising top management at each of the companies. Coyne Chemical acted as the distributor representative to Rohm & Haas, so that the company could deal with one point of contact.

The alliance offered a wide range of chemical intermediates, specialty chemical actives, fine chemicals and commodity solvents. "Across the board, the alliance was competitive with the larger nationals," Pawlikowski says.

Strategic savings

To save $10 million on its three-year contract, Rohm & Haas applied a variety of techniques, but Pawlikowski admits that most of the savings came from a reduction in base pricing.

Rohm & Haas broke the 4,000 products into three categories: where incumbent distributors lowered their pricing, where one distributor outbid another, and where the company had moved from buying direct to buying from a distributor.

Additional cost was shaved by negotiating volume rebates, determined by threshold values of product, as well as some early payment discounts and working capital inventory reductions.

Qualifying alternate products also yielded significant cost savings. Pawlikowski explains that alternate products were classified into three groups.

  • The A-group includes chemically equivalent product replacements.
  • The B-group includes functionally equivalent products (which have been used before by the company and have been found to yield improved performance).
  • C-group products may be recommended as functional equivalents to current products, but have never been used before by the company.

Another technique was to guarantee 48-hour delivery of all SKUs. Using just-in-time (JIT) inventory management practices enabled the distributor alliance to reduce Rohm & Haas' working capital by as much as $1.5 million, says Pawlikowski.

Awarding business to an unconventional alliance of independent regional distributors was not the only unusual aspect of the distributor contract, Pawlikowski says. "In consolidating our distributor suppliers, we also broke the model in our minds of the products you buy logically through distribution—a subtle but important point," he says. "Most buyers have certain types of products in mind that may be handled by chemical distributors." These typically include anything required in low volumes or shipped in less-than-truckload quantities. "We tried to expand our thinking to include all chemical raw materials in the scope of the distribution project," he says. The reasoning: Why exclude certain products if there might be a possibility of reducing cost?

This kind of thinking led to distributors obtaining business that had been handled traditionally by direct suppliers. "For example, we were able to buy some product groups from distributors and have them delivered by tank truck," Pawlikowski says. "In some cases, due to the distributors' geographic proximity to our plant, or because they were actually larger-volume buyers of certain products than the direct suppliers, we were able to take advantage of their infrastructures or their buying power to save cost," he says.

 

Alliance spurs formation of Omni-Chem136

As an extension of the original independent distributor alliance servicing the chemical needs of Rohm & Haas, the six chemical distributors have added seven more and formed the latest online distributor presence, Omni-Chem136.

Omni-Chem, L.L.C., incorporated in Nevada, includes the following member independent chemical distributors: Hydrite Chemical Co., Ideal Chemical & Supply Co., Southwest Solvents & Chemicals, Coyne Chemical Co. Inc., Hubbard-Hall Inc., Los Angeles Chemical Co., PVS-Nolwood Chemicals, Ulrich Chemical, G.S. Robins & Co., Tarr Inc., Tilley Chemical Co. Inc., Industrial Chemicals Inc. and Canada Colors & Chemicals, Ltd.

The companies have combined North American sales of about $922 million from about 75 locations, more than 16 million gallons of bulk storage in more than two million square feet of warehouse space.

"In light of the consolidation issues in the North American chemical market, we have reached out to the leading independent distributors for partnering," says Thomas Coyne, President of Coyne Chemical. "We have tried to put together a group that covers as large an area of North America as possible with minimal overlap so that we can respond to national sales opportunities to compete primarily with the four large national chemical distributors," he says.

And according to Edward Pitkin, president of Indianapolis-based Ulrich Chemical, "the move to band together was based on the needs of our customers," he says. "Those customers that have multiple plants located across the country are looking for consolidation of sources, and many of them have established local relationships and a local comfort level with their distributor suppliers," Pitkin says. "They're looking for opportunities to leverage those relationships, and "we're trying to take advantage of the opportunity to serve them on a nationwide basis."

The last mile

Along with its long-term customer relationships, Omni-Chem136 touts its services as a competitive advantage. Services, which are common to most or specific to a few of the members, include: rail and truck terminaling, mixing and blending, packaging, environmental regulatory expertise, ERP systems, bar-coding, supplier-managed inventory, remote bulk monitoring, technical service and developmental laboratory research, particle modification, U.S. Gulf Coast access for importing and exporting, and others.

Commenting on the services provided, Andrew Skip, president of Hubbard-Hall, says, "The problem with the Internet is moving product the last mile to customers' locations. We think our strength is that last mile," he says.

Challenges and opportunities

Omni-Chem136's foray into electronic business isn't the first made by distributors. Most of the top nationals and a few of the smaller regional distributors have invested in online marketplaces and exchanges as well as developed their own online offerings.

In fact, the idea of a distributor alliance for e-commerce purposes has been kicked around the industry in the past two years, but with little activity other than the Chemical Distribution Network (CDN), an alliance of regional distributors in the Midwest, led by Larry Hayes of Chemical Distribution Inc.

Many sources in chemical distribution had given the idea of an alliance of regional distributors working together through the Internet slim odds for success. For many, the primary obstacles were overlapping sales territories, a lack of technological standardization, along with a "too many cooks" management scheme. But according to Steve Robbins, president of G.S. Robins Chemical, "Omni-Chem136 has been very careful to avoid competitive overlap so that we can cooperate."

Regarding the "too many cooks" problem, Bernard West, president of Canada Colors & Chemicals, says Omni-Chem136 members will get around the tendency to disagree by focusing on customers' needs. "That's what seems to work," he says, "Because it gets everyone thinking together on an area that is in all of our interests."

Next step: go global

Once the independent distributor members of Omni-Chem136 formed their alliance for better coverage in North America, it was only a matter of time before they started looking for global distribution partners.

"Many of our larger customers are looking at purchasing from a worldwide perspective, and we have to fit into that locally," says Bernard West, president of Canada Colors & Chemicals Ltd. "Over the next two or three years, we're going to see purchasing requirements that say 'If you can't be a global supplier, then you don't get on the bidding list,'" he says.

In Europe, Omni-Chem136 found a partner in The European Chemical Distributor Alliance (ECDA).

Together, the chemical distributors' alliances will have global sales totaling more than $3 billion, placing their combined effort on the same playing field as the large multinational distributors. And according to Coyne Chemicals' Tom Coyne, the alliances have a competitive advantage in that, "We can negotiate collectively at a corporate level, but think and deliver at a local level," he says.

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