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- Round and round we go…where we stop…………?
- Learn the culture
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- China Doomsayers
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- Asian storms damage transportation system
- New Year delays
- China’s growing pains
- China and Asia, land of Chance
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- Sourcing Notes from Asia…. China Focus (4)
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Good communications…. the key to Low-cost-country sourcing…
I hate to keep talking about communications but it really seems to be a key element in getting good products from Low-cost-countries. Whether it is for a quote, or the contract, it needs to be clear. I find that especially in Asia people who have learned English are shy to tell you they do not completely understand what you have said. Even emails can be misunderstood if you use a lot of jargon, or their definition of the jargon is different from yours. Face to face you may get a smile or nod, but that does not mean that the individual understands what you mean. Clearly, in any B-to-B transaction, both parties need to ask questions if they are not sure, but in Asia people may not ask questions. Not always bad to repeat, or ask a question about what you have just communicated, in order to see if the answer matches what you imagine it should be.
Good communications…. the key to Low-cost-country sourcing…
November 27, 2007
I hate to keep talking about communications but it really seems to be a key element in getting good products from Low-cost-countries. Whether it is for a quote, or the contract, it needs to be clear. I find that especially in Asia people who have learned English are shy to tell you they do not completely understand what you have said. Even emails can be misunderstood if you use a lot of jargon, or their definition of the jargon is different from yours. Face to face you may get a smile or nod, but that does not mean that the individual understands what you mean. Clearly, in any B-to-B transaction, both parties need to ask questions if they are not sure, but in Asia people may not ask questions. Not always bad to repeat, or ask a question about what you have just communicated, in order to see if the answer matches what you imagine it should be. Posted by Walter E. Buczynski on November 27, 2007 | Comments (1)
Industries: Strategic Sourcing
December 9, 2007
In response to: Good communications…. the key to Low-cost-country sourcing…
Tim commented:
In response to: Good communications…. the key to Low-cost-country sourcing…
Tim commented:
I can't agree more, the information flow should be kept quickly and accurately, so we need to confirm and verify again and again.
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