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Organizational Change
June 21, 2007
Some people stay in a job because they are in a comfort zone. They come to work each day. They know what they will do each day and they are happy with it. They will stay in the same position and will not seek out other employment.
Times are changing. You might have the same position for years, however is it anything like it started out? Especially if you are a hard worker and dependable, you have probably acquired a few extra duties along the way.
The company you work for, how many times has the tide changed? Organizations are continually undergoing extreme makeovers. Successful organizational change is a process of on going adjustment at all levels of the organization. You can change a procedure in the warehouse, which would affect purchasing, sales and possibly other departments. We no longer work in silos. Change information must be shared with the majority of employees
Organizational change requires leaders whose primary role is to establish context, provide the energy, and the challenge and encourage innovation and risk-taking according to an article “Disturbing the System” on www.accenture.com.
You can write Standard Operating Procedures (SOP’s) all day long however if you do not have leaders to see the process through, it might end up just looking good on paper.
According to the article, a successful change management program for any enterprise, including supply chain, needs the following characteristics:
- Innovation occurs from the bottom up.
- Leaders lead at all levels.
- Everyone in the organization is engaged in the change.
- New skills and behaviors are learned.
- Metrics track progress made along the journey.
In all the years I have worked, the major complaint from employees is “Why don’t they talk to the people that do the work?” How many changes have you been involved in when the leader comes out and states “This is the way it is going to be?” Innovation starts from the top down, not the bottom up. Does it work? Yes, it will work because employees are required to accept the change. Does this make an employee feel part of the system? Sometimes a little thought to an action can get a lot more cooperation.
Posted by Mary Walker on June 21, 2007 | Comments (0)